Big River Darts

Big River Darts home


SHIPPING INFO

SITEMAP

WHOLESALE

COPYRIGHTS

All Darts, Shafts, & Flights
come in SETS of THREE

Follow Big River Darts on Facebook
1.866.55.DARTS
fax: 1.888.676.6957
563.243.2263
1.800.726.7085
Visa, MasterCard, Discover
Official PayPal Seal
JAC Shopping Cart Security!
Your Privacy is important to
us. We do not disclose any
personal information and/or
email addresses to anyone.

SHIPPING INFO


Currency converter

Big River Darts
Big River Things, Inc
PO Box 553
119 Main Ave
Clinton, IA 52733
563.243.2263
fax: 563.243.3858

Map to the Store
Where We are...
...a
Closer Look

All Sales Are Final...within Reason, and/or BRD Bills, the IndustryStandard, 15% ReStocking Fee for All Non-Defective returned merchandise.
No Returns without Return Authorization.
National Darts Link
Prices Subject to Change
Flights & Shafts on all
dart Sets may VARY!

WARNING
Darts are Not Toys!




California Lead Warning: California health & safety code § 25249.6 and proposition 65 are laws that were passed in the state of California, in an effort to provide a safer environment. Lead is found on the list. All darts made from brass have a 3% lead content. Click here for more information.

a Darts100.com Top Site!

Bulls-Eye News  BEN!!

the Bullseye TV Game Show!



 

Return Policy


Postal Rates Went Up on January 17, 2016
We will maintain most minimums for another year
Priority Mail went up a LOT! First rise in 3 years
International Postage SKYROCKETED last year


Our Shipping Day ENDS at 4PM (CST)

EDARTS SHIPPING INFO

We will do our Best to send your order
via the most efficient (service + cost)
method per each circumstance!

If you doubt Anything, Here- Please CALL US!

We Can NOT Use any shopping cart plug-in to
Accurately determine fair shipping costs for
our customers. We do Every Order Manually to
Best determine your shipping charges.

Get an Approximate Shipping Rate
Please Note that these are
Actual Weight Quotes!
We, Often, utilize USPS Flat Rate Shipping Boxes.
*Most* orders do Not ship Over the Two-Pound Rate.

All Merchandise is dispatched
via UPS, USPS, Spee-Dee, or FedEx (rarely).

We now use SPEE-DEE to dispatch parcels to customers in:
Illinois, Indiana, Iowa, Wisconsin, Nebraska,
and- Both Dakotas! Saving you Money!
Spee-Dee Picks-Up Daily at NOON
spee-dee to the Midwest

We use Delivery Confirmation whenever available!!
Postal Insurance is:
$0.60/$100 (USA)
$1.50/$100 (Int'l)
Must be Requested when checking-out.

We reserve the right to institute insurance
when deemed necessary.
This happens on Higher Value Orders.
Our UPS Guy
Randy makes a Daily Pickup (mon-fri)

We Do Not, normally, ship on Saturday or Sunday.
Sat. and Sun. are also Not considered
"Days in Transit".... A "Next Day" order sent
on Friday (or a 2nd Day sent on Thursday)
will be delivered on Monday....
you Can pay $13+ EXTRA for Saturday
Delivery- IF it's available in your area.
"Next Day Air" is dispatched as "SAVER"

Time in Transit UPS
UPS Ground Ship Time

Since the Post Office is, now, using "Zone
Pricing"- We will have to research the shipping
or mailing costs on individual basis'. We will
send your order by the best "all-around" method
we can cipher-up. There are now Too Many
Variables betwixt UPS & USPS to "rubber stamp"
ship costs any more.

Very Small orders- like 10-20 sets of flights, some
shafts, and/or small bags of tips are sent via First
Class Mail and *should* cost $4.45... which Is our
Minimum shipping & handling fee.
This cost should be good for orders 8 ounces or less.

As of the 2016 USPS Increase - we are
Forced to raise the postage for the first time in 5 years

Most Orders weighing Under Four Pounds will
be sent via Priority Mail (with Delivery
Confirmation). The minimum ship cost will be $6.95
We reserve the option of insuring certain orders.

If we can fit your order in a
Small Flat Rate Box (8-58"x5-3/8"x1-5/8")...
then the shipping would be
$6.95 via Priority Mail. This would be an
order like one set of darts with (or w/o) a
few Small accessories (flites, shafts, etc)
ALL Darts Sets Should ship via Priority Mail!

One Pound or less in a larger Box will ship for under $7.95

Orders Over four pounds should be sent via
UPS or SpeeDee...unless you reside in an extended area
zip code that UPS uses to tack an Additional
$3.00+ "Extended Residential" fee.

Note: ALL UPS packages sent to locations
deemed "residential" are automatically charged
an additional $3.00+ per box by UPS
You can save a few bucks by having your order
shipped to a (verified) Commercial, Business
location
: such as Where-You-Work.

Of Course- all charges go up as the weight does.

ANY Mail returned to us because of an incorrect address
submitted by the customer: The customer WILL be
required to pay the Actual Remailing Cost + Fees!
NO EXCEPTIONS

Please remember:
INTERNATIONAL SHIPPING WILL
be MUCH higher than the "estimated" minimum
charges in our checkout form!!!

International customers are responsible
for duties and taxes in their country.

Questions?...Call us @ 1.800.726.7085
or
E-Mail BRD!

DELIVERY INFO & CLAIMS (Terms & Conditions)
If you do Not receive a Shipping Notice within Two Days- You Must contact us. We will re-send the notice ASAP.

Any issues with the USPS After Delivery is Confirmed MUST Be taken-Up In-Person with your Local Postmaster. We recommend Not Calling their 800 Number or speaking to a Desk Clerk!


Please Note: We require that all Delivery Enquiries be reported within 2 days of "confirmed" delivery dates.
Internet Customers ARE sent either Delivery Confirmation Numbers -when their order is sent via the Post Office- OR- If the order is shipped via UPS- you Will receive an e-mail from "QuantumViewNotify@ups.com" notifying you of your tracking number(s) on the evening of the ship date.

Any Damage or shortages MUST Be reported within two days of delivery!


USPS orders that are Delivery Confirmed- that are Not received by the recipient MUST be reported to your Local Postmaster within 48 hours of Confirmed Delivery- so that a "fresh" carrier follow-up can be made by the Postal Authorities. Also- a Report must be filed with the Postmaster AND your local Police.
If you have not received a mailed parcel within 7 days of mailing date- you Must Contact Us to follow-up on the shipment.
Theft of mail is a Federal Offense.
... as is falsifying claims with the USPS.

UPS Orders that show delivery- yet are not received by the customer should be reported That Day to BRD (us) at 1.800.726.7085 so that we can contact UPS ASAP.

DAMAGE CLAIMS
Please Note: We require that all damages be reported within 24 Hours of Delivery.
Big River Darts will file all damage claims.

Visible Damage: When your order is delivered you should immediately inspect the carton for any potential damage that may have occurred during shipment. Always check the underneath of the box. It is normal for the carton to show some wear; however, if damage did occur, do not accept the package until the delivery person has noted on the delivery receipt or freight bill the nature and extent of damage. If you are unable to fully inspect your item at the time of delivery, you MUST note upon signing for the package that your shipment is accepted "SUBJECT TO FURTHER INSPECTION". You and the delivery person should sign and date the delivery receipt and you should receive a copy for your records. Notify us immediately by calling 1-866.55.DARTS and we will do everything necessary to resolve the problem in a timely manner. If there is extensive damage to the carton, refuse the order and call us immediately at 1-866.55.DARTS.
We will promptly launch an investigation.

Concealed Damage: If upon inspecting your order, you find damage to a product that was not seen at the time of delivery, call us immediately at 1-866.553.2787 and we will do everything necessary to repair or replace your product at no additional cost to you. Keep all shipping cartons for inspection. Any requests for concealed damage after 2 days of receipt of delivery will be accepted, but charges for replacement parts and shipping will be at the expense of the customer.


RETURNS
:

Remember: FLIGHTS and SHAFTS MAY VARY on Darts Sets.

New, unused products and materials (in 100% Mint and resaleable condition) may be returned within fourteen (14) days for credit or exchange, provided that:

1) Prior approval is obtained from Big River Darts (Via email or telephone)
2) Products are still in their original box (incl. labels) and packing.
3) Products have not been used (are in 100% new condition). Darts tossed in threes Will Nick.
4) Products have been returned at buyers expense (Shipping charges can not be reimbursed)
5) Credit for returned product in the amount of $20.00 or less is refunded as a store credit/coupon. Returns valued greater than $20.00 will be credited to cardholder's card or paypal account.

Defective products (Manufacturer's) may be returned with prior approval for exchange or credit.
All claims for defective product must be made within 14 days of receipt of the order

Please Note: A 15% restocking fee may be applied to all returned, non-defective merchandise.

Merchandise Returned Must be in "Absolute Mint Condition" upon arrival back to our store. This includes ALL Packaging and 'innards' that any products came in/with.
Small accessories, such as flights, tip,shafts,etc are NOT Returnable- except for exchange of Identical Item in a different length or color
.
Nothing, returned, shall be accepted without an "RA Number" (issued by us) on the shipping label with on a copy of your invoice! The Customer will be responsible for all shipping (Each Way) incurred for exchanging -or returning anything for any reason other than a defective item(s) or a mistake on our part.
Items received in Pristine Condition may be exchanged for equal value. Anything returned for credit back to a Card or PayPal Will be assessed a 15% Re-Stocking Fee (at our discretion).
Items deemed Not Saleable as "New" may be returned to you- or an 'assessed value' Might be offered (nothing 'used' applies). All shipping involved will be at the buyer's expense.
Refunds shall be issued within 10 Days of receipt and inspection of returned item(s).

INTERNATIONAL Warranty Actions:
Items still covered under Warranty Will Require the customer to Ship the item(s) back at their own expense for warranty-work or return. Or- if return is not necessary... Consumer will pay shipping for the replacement item. If 'two-way' shipping happens- BRD will pay for the second shipping instance. This does not apply to Brand New Defective Items.

CANCELED or Non-Claimed ORDERS
Orders "Pulled" - yet not completed' that are cancelled by the customer OR BRD will be charged a 15% Restocking Fee for the merchandise. No Exceptions. We, often, Re-order the item(s) for re-stocking immediately after you place your order.
This may include orders deemed fruitless from Declined credit cards or poorly submitted shipping addresses. Lack of Prompt Communications with us will Never do your "side of the story" Any Good. Please reply to our phone messages and WATCH yer EMAIL!... ...especially for messages from shipping242 (at) edarts, dart(dot)guy (at) edarts, or QuantumViewNotify (at) UPS.

More Terms at our Ordering Page!



HOME